How to Return Items to RcMoment?

Related FAQ

• Why My Orders are Still In Process a Few Days After the Order Has Been Completed?

  If your order is still in process 48 hours after payment, it means that some items in your order are out of stock. RcMoment usually need 2-5 days to restock these items. If you still have concerns about your order, please contact RcMoment by service@rcmoment.com.

• Can I Know the Details Of Shipping Cost?

  You can see more of your order details and delivery information in your account at www.rcmoment.com. You should firstly register an account at the website. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free s…

• What is RcMoment's Free Warranty Service

  RcMoment will provide free warranty service to consuemrs within product warranty period if the product meet Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fee…

• How to Track My RcMoment Order?

  You can follow your order during its delivery process, or after it has left warehouses. Processing: You can check the status in "My Orders" page in your www.rcmoment.com account. Shipped: Once your order has been shipped, you will receive an reminder email from RcMoment wi…

• How Can I Cancel My RcMoment Order?

  If the order payment status is “Pending”, you can contact RcMoment to help you to change it to “Cancelled” If the order has already been paid but has not been shipped out yet, you can contact RcMoment to cancel the order to get a full refund. If the order has already been se…