Please refer to the return instructions on your packing slip and make sure your package is insured and prepaid. Vivaterra cannot accept C.O.D. packages. Items should be returned to:
VivaTerra Returns 7021 Wolftown-Hood Road Madison, VA 22727
State and local sales tax is collected on all orders shipped to Virginia.Important Tax Information Regarding Kentucky, Oklahoma, South Dakota and Other States: VivaTerra is not required to and does not collect sales or use tax in all states. However, although this purchase is m…
Some items have shipping surcharges due to their size—these additional charges will be noted on the product page. Also, some items cannot be shipped via Express delivery or to AK, HI, Guam, Puerto Rico or the Virgin Islands and this is also noted on the product page. Please con…
Add just $14.95 for each delivery address to upgrade to the VivaTerra Express Delivery. Your order will arrive on the 2nd business day (Monday - Friday) after it ships from our distribution center or Vivaterra will promptly refund both your regular Shipping and Handling charges…
Orders shipping to AK, HI, Guam, Puerto Rico and the Virgin Islands have a $15.95 surcharge added to cover additional costs. Express shipping is not available to AK, HI, Guam, Puerto Rico or the Virgin Islands. We cannot ship to P.O. Boxes in AK, HI, Guam, Puerto Rico or the Vi…
At present VivaTerra does not ship to addresses outside of the U.S. and its territories. VivaTerra does ship to Puerto Rico, Guam and the U.S. Virgin Islands. A surcharge of $15.95 per address applies to shipping addresses outside of the continental U.S.