How to Return Or Exchange an Item At a Store?

Take the item(s) you would like to return to any of stores nationwide. Please bring your invoice, order confirmation or shipping confirmation to the store for proper processing of your return or exchange. Foot Locker will exchange the item or give you full credit for the purchase price of the item.

Please Note: If the item is being exchanged, Foot Locker recommends that you phone the store(s) near you first to see if they have the desired item in stock. If the item requested is not available, you may still return your product at the store and reorder online. US customers can find a store near you by using the Store Locator link at In the event you do not have a store near you, please follow the instructions above to return or exchange your item by mail.

Exchanged items must be repackaged in the original boxes with all labels, and all products being returned or exchanged must be in new condition. Offer may be modified or terminated at any time. Other restrictions and exclusions may apply. Valid online, by phone or mail.

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