How to Return the Purchase Using the Free Prepaid Return Label

  1. Follow the procedure to complete the Returns/Exchange Form included in your order and securely repackage your merchandise. Cover or remove any original mailing address label or carrier barcodes from package.
  2. Affix the prepaid shipping label included in your order to your package.
  3. Visit www.ups.com and click 'Contact UPS' at the bottom left of the screen. Call the UPS Customer Service telephone number to arrange a collection. Please have your Returns Label ready in order to provide information. Alternatively, you can drop off your return package at any UPS store or UPS pickup center.
  4. Keep the top portion of the label for your records and tracking.
  5. You will receive an email once your return has been processed. Please allow 5 business days from the time Bugatchi receives your return for it to be processed.

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