How to Track My Order After Buying?

You will receive a separate e-mail from UPS with tracking information for your order. Should you not receive this e-mail, you can view the delivery status in your account by clicking on "Order History - Order Details - Show delivery tracking from UPS". Also, please check your junk filter and make sure that emails from "UPS Quantum View" with the email auto-notify@ups.com are allowed.

Related FAQ

  • What are the Returns, Refunds and Replacement Parts Policy?

    For items purchased directly from PLAYMOBIL USA, Inc. online, by phone or by mail:All returns must be authorized by PLAYMOBIL USA, Inc, and include a Return Authorization label affixed to the outer carton/box. Please call 1-800-351-8697 or 609-395-5566 for a Return Authorizatio…

  • How to Use the Shopping Cart Of Playmobil USA?

    Once you have found an item that you would like to purchase, simply click “Add to Cart” on the product page and the item will be added to your order.The number of products and their combined price will be displayed beside the shopping cart symbol at the top of the page. Move yo…

  • What Should I Do If I Forget My Password?

    Simply click on “Forgot Password?” in the Login section and enter your email address. PlaymobilUSA will send you a link via email that will allow you to reset your password.

  • How to Make Encryption?

    SecurityTo make sure that your personal data and computer are safe while surfing the internet, they recommend using the most current version of your internet browser.EncryptionThe SSL encryption has become standard on the internet. It is based on the encryption of data communic…

  • How to Order At Playmobil USA?

    When you have selected a product you wish to order, simply click “Add to Cart”on the product page and the product will be added to your Shopping Cart. Follow this step until you have added all products you would like to buy to your cart. Once you have reviewed the contents of y…

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