How to Track My RcMoment Order?

Related FAQ

• Can I Know the Details Of Shipping Cost?

  You can see more of your order details and delivery information in your account at www.rcmoment.com. You should firstly register an account at the website. If products were marked as "free shipping", then you will not need to pay any shipping costs. For products without "free s…

• Why My Orders are Still In Process a Few Days After the Order Has Been Completed?

  If your order is still in process 48 hours after payment, it means that some items in your order are out of stock. RcMoment usually need 2-5 days to restock these items. If you still have concerns about your order, please contact RcMoment by service@rcmoment.com.

• What is RcMoment's Free Warranty Service

  RcMoment will provide free warranty service to consuemrs within product warranty period if the product meet Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fee…

• How Can I Cancel My RcMoment Order?

  If the order payment status is “Pending”, you can contact RcMoment to help you to change it to “Cancelled” If the order has already been paid but has not been shipped out yet, you can contact RcMoment to cancel the order to get a full refund. If the order has already been se…

• What is Refund Policy Of RcMoment?

  Please firstly contact customer service via email service@rcmoment.com. Please mark order number, phone number and "Return" on the package, and let RcMoment know the tracking number when you send it out. For refund RcMoment will send back your money to your bank normally within…