Unfortunately, orders are unable to be changed or cancelled once you click 'place order'. If you are unhappy with your purchase once you receive it, you can return or exchange it via online store or your nearest Peter Alexander store.
To ensure you receive your order before Christmas, please refer to the cut-off dates by region below.
South Island – Friday 13th December 2.00pm NZDT North Island– Saturday 15th December 11.59pm NZDT
Auckland Local, North Island City, South Island City – Monday 17th Decem…
Provided the conditions in refund & exchange policy have been met, refunds will be processed using the original form of payment.
Purchases Made In Peter Alexander Stores
Purchases made in a Peter Alexander New Zealand retail store can be returned in a Peter Alex…
In addition to your Statutory Rights, should you change your mind Peter Alexander will happily exchange or refund providing the following conditions have been met:
The items with the original receipt are returned within 30 days of purchase. Items must be in original condi…