How Will I Know That My Returned Product Has Reached Shopclues?

Related FAQ

• What is the Best Time to Place Return / Replacement Request?

  Return/Replacement request of the Product(s) should be initiated within 10 days of Order Delivery for Wrong/ Unsatisfactory product or in case of non-receipt of Invoice & Warranty (for Electronics only). However, under the following conditions, Return Request should be file…

• How to Claim Return/ Replacement for Products Under Seller / Manufacturer’s Warranty?

  You can Claim for product’s warranty by calling or visiting the nearest Service Centre of the product's Brand For any issues, please contact Shopclues at www.shopclues.com/support. Shopclues would take your queries forward to the respective seller *Some products are non-re…

• When Does Shopclues Initiate Pickup for Returns?

  Once your request to return an order is approved, a pickup will be initiated. Once return is approved for pick up, email will be sent to registered email id for pick up related details. Please keep the product ready with all tags & accessories. Kindly ensure proper packagin…

• Under What Conditions Can I Return / Replace My Product?

  Returns/Replacement are accepted under the following cases - Wrong Product – Wrong color/ size/ styleWrong item ordered/ deliveredUnsatisfactory Product – Inauthentic/ Low Quality/ ExpiredDefective Product - Manufacturing defect/ Non-functioning (Not applicable, if the pro…

• How Much Time Does It Take to Replace an Order?

  Shopclues initiates the replacement or refund within 2 working days of receiving the product at Shopclues' center.