How Will I Know When My Order is Ready for Pick Up At My Kay Jewelers Store?
How Will I Know When My Order is Ready for Pick Up At My Kay Jewelers Store?
Your order will be shipped from kay.com to the Kay store of your choice. You will receive an email (and text message if selected at checkout) advising you when your order is shipped and another email when your order is ready for pick up.
When you purchase a ring on kay.com, you will be shown the size (or sizes) in which the ring is available. If you select a size other than the standard ring size shown, service may be required to adjust it. Ring sizing service will take up to three additional business days. Cer…
Yes. Using Kay Jewelers' Design-a-Ring feature, you can choose a diamond and a setting online and see how your completed ring will look. Kay Jewelers puts thousands of diamonds and hundreds of settings at your fingertips. Once you've found "the one," Kay Jewelers' expert c…
Lab-created stones are formed in a controlled environment whereas natural gemstones are formed by mother nature's natural processes. Both share the same physical, chemical and visual properties. The lab produced stone is usually free from major defects and can be structurally s…