How Will My Order Ship? How Much Will It Cost?

Related FAQ

• How Long Before Petmate Ships Out My Order?

  Orders will leave warehouse within 48 hours.

• Can Petmate Take My Order Over the Phone?

  Petmate is not setup to take phone orders at this time. Please order via  Petmate.com or visit one of retail partners to purchase the products.

• How Do I Know What Size to Buy for My Pet?

  Each product page will have sizing information for the type of pet the product is typically purchased for. On many items, Petmate uses weight as the key product differentiator, so if you know how much your pet weighs, that will be a good starting place.

• What Forms Of Payment Does Petmate Accept?

  Petmate accepts Visa, Mastercard and American Express, as well as PayPal.

• Is Petmate's Plastic Kennels Airline Approved?

  Each individual airline has their own set of pet travel requirements. In order to avoid delays at the airport on travel day, please contact your airline in advance of travel to ensure you have the correct size, type, and make of pet carrier that will meet their specific require…