How Will You Know Where and How to Send My Physical Product?

Related FAQ

• What is Acer's Return Policy for Software Purchase?

  Acer will not accept return and/or exchanges on purchased software. All accepted SOFTWARE ORDERS ARE FINAL, NON-CANCELABLE, AND NON-REFUNDABLE.

• Why is My Credit Card Being Rejected?

  There are many possible reasons for a credit card not being accepted:The card is expired. You have reached or exceeded your credit limit.You have exceeded your daily charge limit.A computer at either end of the transaction is having technical problems.

• How Do I Get My Tracking Number?

  You will receive a confirmation email with shipping tracking number included.

• Can I Change My Shipping Address?

  You cannot change your shipping address after you submit your order. Orders with physical shipments are immediately sent to the Acer fulfillment facility when they are submitted and the system can no longer retrieve or change them. If your shipment is not successfully delivered…

• How Do I Request a Return Of a Physical Product?

  You must contact Acer to receive a return merchandise authorization (RMA) before returning your product. Product arriving without an authorized RMA will not receive credit. All merchandise without an authorized RMA will be returned to the customer.