Hyleys Tea Support Center

Find Hyleys Tea helps, faqs and knowledge base quickly

How Do I Choose Which Of My Actions are Posted In the Activity Stream?

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Click on the “My Account” link in the upper right corner of the website. Then click on “Settings”, under your profile picture. Once in the Settings section, please click on “Shop”. Here you may choose which of your actions you would like to be posted in the Activity Stream. Once you have chosen the settings you desire, please click the “Save Changes” button.

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How Do I Check My Friend Requests?

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Click on the “My Account” link in the upper right corner of the website. Then click on “Friends”, under your profile picture. Once in the Friends section, please click on “Requests.” Here you will see all of your friend requests.

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How Do I See the Activity Stream?

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Click on the “My Account” link in the upper right corner of the website. Then click on “Activity”, under your profile picture. Here you will see your friends’ and your own recent activity on Hyleys Tea.

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What is the Activity Stream?

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The Activity Stream is a wall of posts, updates and actions made by you and your friends on Hyleys Tea. Browse the Activity Stream to see what’s happening in your tea lovers’ community.

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When Will My Order Ship Form Hyleys Tea?

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Please see the individual item page for information on the availability of the item you want to order. Also, after placing an order, you may click on the “My Account” link in the upper right corner of the website and then click on “Track your order” under your profile picture to see where your package is and when it will be delivered to you.

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How Do I Change My AutoShip Payment Method?

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Click on the “My Account” link in the upper right corner of the website. Then scroll down to “My Subscriptions,” find the AutoShip product for which you want to change the payment method and click the “Change Payment Method” button. You will be directed to a page that lists the details of the order you’ve selected. Please scroll to the bottom of the page and click the “Proceed to PayPal” button. Sign into PayPal and follow the prompts to choose your preferred payment method and then click the “Agree” button.

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What is AutoShip?

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AutoShip is a subscription service that we provide to help you enjoy your favorite Hyleys tea without the need to reorder every time you run out. With AutoShip you can schedule when you would like Hyleys Tea to be delivered to the address of your choice. What’s even better than having your favorite tea magically appear on your doorstep each week, fortnight, or month? You save an additional 10% on every AutoShip order.

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How Much is My Shipping?

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Shipping is automatically calculated based on your zip code prior to submitting your payment information.  Simply add items to your cart, enter your zip code and click the “Calculate Shipping” button. You will be offered shipping method choices and their prices. Remember that if you purchase two or more items, you will receive Free Shipping!

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How Do I Choose Which Email Notifications I Want to Receive From My Hyleys Tea Account?

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Click on the “My Account” link in the upper right corner of the website. Then click on “Settings,” under your profile picture. Once in the Settings section, please click on “Email.” Here you may choose which notifications you would like us to send you. Once you have chosen the settings you desire, please click the “Save Changes” button.

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How Do I Change My Profile Picture?

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Click on the “My Account” link in the upper right corner of the website. Then click on “Profile,” under your profile picture. Once in the profile section, click on “Change Avatar” then click on the “Choose File” button to upload a new profile picture of your beautiful self and click “Upload Image.”

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How Do I Track My Orders?

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Click on the “My Account” link in the upper right corner of the website. Then click on “Track your order” under your profile picture to see where your package is and when it will be delivered to you.

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What is the Status Of My Order?

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Click on the “My Account” link in the upper right corner of the website. Then scroll down to see your “Recent Orders.”

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Can I Use the Detox, Garcinia Cambogia, and Slim Tea Products Together?

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Yes, you may take all three teas in combination, as they each add a unique benefit to your weight-loss regiment.

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Also, you can visit Hyleys Tea Official Website to get more helps, faqs and knowledge base.

About Hyleys Tea

Hyleys Tea export to over 25 countries worldwide and our strongest outreach is in North America and Eastern Europe. We offer same day shipping for our US customers from our distribution center located in Edison, NJ.

On the manufacturing front, the company operates a production plant of 90,000 square feet with modern infrastructure, tea packaging machinery, and highly skilled staff. Annually, the factory produces 3500 metric tons of tea in value added form under strict Food Safety Management Systems and guidelines. The plant is ISO 22002/FSSC 22000 and HACCP certified and is GFSI compliant.

With a production output of 2.75 million tea bags per day, Hyleys Tea is currently the 4th largest exporter of tea bags from Sri Lanka. The tea bagging facility boasts of the latest Tea Bagging machines producing staple-free tea bags.