I Am an Individual Customer, How Many Copies Of a Software Title Can I Order?

Individual customers may only purchase one copy of any software title per year beginning date of purchase.

Related FAQ

  • I Finished Downloading My Purchase. Where Was the File Saved?

    The file was saved in the default "Save As" location specified by your browser, or the location you selected in the "Save As" window that appeared when the download began. If you know the name of the download file, you can search for the file on your computer.

  • Can I Still Use the Software That I Have Purchased After I Am No Longer a Student?

    Yes. As long as you purchased the product during the time you were qualified as a student/faculty then you have a legal license copy and can continue to use the software after you leave school. 

  • Do I Have to Pay Sales Tax At JourneyEd?

    For individual sales, JourneyEd is required to collect sales tax on all taxable sales in all states which administer a sales tax. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout.  Tax-exempt entities and o…

  • What If I Lost / Broke My Adobe Software Disc and I Need to Reinstall the Software?

    If you purchased Software Assurance on your JourneyEd order for the product at the time of purchase, contact JourneyEd Customer Service for your one time media replacement within one year of the order. If Software Assurance was not purchased through JourneyEd, Adobe offers…

  • Is This Software a Legal, Licensed Copy?

    Yes. They are an authorized education reseller for the products listed on JourneyEd.com. JourneyEd will specialize in the secondary and post-secondary school market, offering software at educational discounts to qualified students, faculty and schools in the USA and Canada. Onc…

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