I Am an International Customer, and I Am Having Problems Placing an Order.

Related FAQ

• What Payment Methods Do Lady Vintage Accept?

  Lady Vintage accepts Visa, Visa Electron, MasterCard, Switch/Maestro, Solo, Paypal and Lady Vintage's Lady V London vouchers.

• I Am Purchasing From Abroad, How Do I Know Which Size to Choose?

  If you are not sure which size to order, Lady Vintage would recommend using the Size Calculator. All dresses do fit slightly differently, so please do check your measurements against each of styles. If you are still unsure about which size to order, please do Contact Us and Lad…

• Why Has My Card Been Declined?

  All credit/debit card transactions are subject to validation checks and authorisation by your card issuer. Unfortunately, it is beyond Lady Vintage's control if the issuer of your payment card refuses to authorise the payment, but you will be notified of this immediately at the…

• I Have Seen a Dress That I Would Like to Buy, But It’s Out Of Stock. When Will You Be Restocking?

  Many of dresses are produced in small quantities, as Lady Vintage has limited amounts of fabric available. This means that often Lady Vintage is unable to produce more of a dress in a certain print. If a dress is due to be restocked, you will be able to select the option to "In…

• I Need to Exchange a Dress. How Should I Do This?

  If you need to exchange a dress, please read Lady Vintage's Returns Information. Please note that Lady Vintage is unable to reserve items for exchange, so would recommend re-ordering to secure the style/size that you require.