If you are unsure who you purchased the card from, please check the envelope/package the gift card came in, your email for a receipt, and/or your debit/credit card statements for a business name (company name will be listed next to charges).
Once you've determined who sold you the gift card, please visit the Consumer Protection page for information on how your gift card purchase is protected. From there, you can contact the business that sold you the card or visit their website for further support.
The partner businesses of Gift Card Granny will be happy to assist you. If the issue is still not resolved after you've contacted the partner, please fill out the form below and they will help you reach them.