I Bought Something At a Staples Retail Store and Want to Return It. Can You Send Someone to Pick It Up?

Related FAQ

• When the Driver Comes With My New Order, Should I Give Him the Items I Want to Return?

  Drivers cannot accept items for pickup unless they have your return paperwork; this ensures that you receive credit for the items you return 

• What Can and Cannot Be Returned?

  Office SuppliesAny office supply at any time.SoftwareUnopened boxed software that Staples currently sells may be returned for a full refund at any time. Opened software can only be exchanged for the same title version. Downloadable software is not returnable or refundable.Techn…

• I No Longer Have My Receipt. Can I Still Return Something?

  If it was an online order, you can look it up in the My Orders section and submit you return online.If you're returning your item to the same store at which you made the purchase, and you have the credit or debit card you used to make the purchase, Staples can look up your rece…

• Does Staples Have a Price Match Guarantee?

  Yes, Staples does. If you find a currently available lower price on a new, identical item, show Staples' the lower price when you buy the item at Staples and we will match it plus will discount it by 10% of the difference.If you purchase an item from Staples and tell us within …

• How Do I Cancel an Order in Staples?

  Orders are transmitted almost immediately to warehouses, where they are processed and shipped out.  If you change your mind after placing an order, you can process a return online, once you receive your order.  To do this, log in - go to "My Orders" - find the order c…