I Committed to a Power Deal. Will My Order Be Shipped Immediately?

Related FAQ

• The Item I Ordered Was Damaged During Shipping.

  Please contact the seller directly for any complaints about your orders (contact information can be found on the seller’s About Us page). The seller will coordinate with the courier and file a claim as needed.

• Can I Combine Shipping for Multiple Orders?

  Unfortunately, buyers at MassGenie can’t combine shipping charges for multiple orders from different sellers. Shipping charges and other policies are handled by each seller individually.

• What Couriers Does MassGenie Use for Shipping?

  The seller is responsible for choosing the couriers to deliver your orders. For your courier and delivery preferences or for other related questions, you can contact the seller directly through the contact information on the seller’s About Us page.

• Is It Safe to Use My Credit Card for Shopping On MassGenie?

  Rest assured that every transaction you make on MassGenie with your credit card will be completely safe. There will be no hidden or unauthorized charges made to your card anytime during your shopping experience.

• I Missed Out On a Power Deal. Can I Request for the Power Deal to Return?

  If you missed a Power Deal, you can go to the Item Detail Page for that item and click on ‘Power Buy’ to activate the Deal again.