I'd Like to Cancel My Order, What the Detail Process Is?

There is a very limited amount of time after an order has been placed, when Beauty Bay may be able to cancel your order, but this is not guaranteed.

If your order has been picked and packed in Beauty Bay's warehouse, or if you have received a 'Your order has been despatched' email, then unfortunately Beauty Bay will not be able to cancel the order at that stage.

If you wish to cancel an order, contact us via the contact Beauty Bay form below, selecting 'Cancel my order' as the reason.

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