I Did Not Receive My Order, Why is the Tracking Status Showing As Delivered?

Related FAQ

• Why Did My Credit Card Payment Fail?

  The most common credit card issue is incorrect card details, if you have checked the card details are correct, these are other possible reasons:. A do not honor status is sent by the bank that issued your card. The card has insufficient funds. The card has expired or has n…

• Why Haven’t I Received My Newchic Order?

  A. Your order has not shipped out yet. Newchic recommends you check the status of the order in your Account. Go to: View orders --My orders. B. Your order is in transit, and it is within the estimated delivery time, please wait, in most cases orders will arrive within the estim…

• Why is My Newchic Coupon Not Working?

  If your coupon is not working, the reason will be given when you try to apply the coupon code. Common reasons include: The coupon has expired. The coupon may have been used already. The coupon can only be used a limited amount of times and has reached this limit. The coupo…

• Why Was My Paypal Payment Declined?

  Payment is handled directly by PayPal. NewChic is not given any payment information. Please verify the following and contact PayPal if the problem persists. Zero balance without any backup fundingReturned check Negative balance Exceeded spending limit Credit card expired

• What Does the Order Status “Back Order” Mean?

  “Back Order” means that some products in your order are currently out of stock and you need to wait for new stock to arrive. In this situation, your order will be split into sub-orders, and Newchic will dispatch the available items first.