If you have placed an order with iFixit but you haven't received any emails, then there may be a couple issues.
If you haven't already, check your Spam or Junk folder. Filters can be overly aggressive causing legitimate emails to be lost.
If you are still logged into your account, check your email address here. Sometimes the incorrect email address is provided or there is a typo. Be sure to double check it.
If you no longer have access to the account, contact iFixit, and iFixit can try to locate the account for you.
Please note: For security reasons we may require additional verification before providing access to your account.