I Didn't Receive an Order Confirmation. What Should I Do?
I Didn't Receive an Order Confirmation. What Should I Do?
If you did not receive an email confirmation of your order please call WhiteHouseBlackMarket at 1.877.948.2525 or email WhiteHouseBlackMarket at customerservice@whitehouseblackmarket.com.
You are able to save items in your shopping bag once you have logged on to the site. However, WhiteHouseBlackMarket does not recommend holding items in your bag for over a week. WhiteHouseBlackMarket is a specialty company and once an item sells out, the item will automatically…
For your convenience, whitehouseblackmarket.com offers an Order Inquiry feature. Once you have logged in under "My Account", select the Order Inquiry link from the menu and you will be able to review and track delivery on orders made online and by phone.
Due to the quick processing time at their distribution center, WhiteHouseBlackMarket is unable to cancel or modify an order after it has been submitted.
Your credit card or PayPal account will be authorized for the entire amount of the order at the time of purchase. The card or PayPal account will then be charged when the order is shipped. WhiteHouseBlackMarket will send you an email confirmation of your order once you have com…