I Filled Out the Form. Why Hasn’t Anyone Contacted Me?
I Filled Out the Form. Why Hasn’t Anyone Contacted Me?
During business hours (Monday - Friday 9 AM - 5 PM PST), inquiries are typically answered within three hours but can take up to 24 hours. Inquires received after hours on Friday and over the weekend will be answered next business day (Monday).
Photos need to be in .jpg format. For best print quality, photos should be at least 4MB at 300 dpi. The maximum file size at this time is 15MB. Files are recommended to be in sRGB profile, but CYMK files are accepted as well. Mixbook also recommends for you to make any edits or…
After an order is placed, your project is generated into print files for processing and printing. You have 30 minutes from the time the order was submitted to make any last minute changes. After 30 minutes, your order will be sent to print. Once an order goes to print, no addit…
International shipments may be subject to import duties and taxes, which are levied when the package arrives at the specified destination. The recipient will be responsible for these charges. Unfortunately, Mixbook has no control over these charges and cannot determine the amou…
Generally, the volume discount will be greater than the current website promotion. Some exceptions include seasonal discounts and specific product type.