I Forgot My Password, How Do I Log In?

If you have forgotten your password, please click on "Forgot Your Password?" below Sign In.

You will be asked for your login email address to retrieve your password hint. Your hint will be emailed to you within one hour. Pleae note that if you did not provide a password hint upon registration, the email you receive will be blank. If you still do not remember your password, you can call 1-877-SEPHORA to reset your password. 

Related FAQ

  • What is the Difference Between My Account and a Beauty Insider Account?

    To register for My Account, all you need to provide is your name, email address, and password. You can fill out the rest of your account information including shipping, billing, address and personal options at your leisure. Once registered, you can check out your order status, …

  • Can I Ship Internationally?

    Yes, Sephora ships internationally at this time.  For delivery to Canada, please consult Canadian shipping information on www.sephora.ca.  For other destinations, please visit the International Shipping information page for details. 

  • Why Didn’t My Order Qualify for FLASH 2-day Shipping?

    Orders to be shipped to P.O. Boxes, APO/FPO addresses or to Alaska, Hawaii, Canada, or other international locations do not qualify for FLASH 2-Day Air shipping. FLASH shipping is only available in the contiguous U.S. Also, any orders that include Hazmat items must be shipped g…

  • How Can I Find the Status Of My Order?

    You can find the status of a particular order and view your order history on the order status tracking page. 

  • When Do My Sephora FLASH Benefits Start?

    Your FLASH benefits will start in the same order that you enroll in FLASH.

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