I Forgot My Password, What Should I Do?

No problem, simply click on “Sign In” and select the “Forgot password” option on PetCareRx website, enter the email address associated with your account and PetCareRx will send you an email with a temporary password.

Related FAQ

  • Can PetCareRx Ship Frozen Food?

    PetCareRx can ship Frozen & Raw products for those extra special pets that get the tastiest raw products that need to remain refrigerated or frozen before being consumed. It is a bit more complicated as PetCareRx want to make sure that the pet food remains fresh, so in orde…

  • What is Flea & Tick Guarantee?

    If you purchased Flea and Tick treatment (Frontline, Advantage, K9 Advantix, Program, Capstar) from PetCareRx and you have somehow found indication that the treatment may have failed, then guarantee will apply.  If your pet becomes infested with fleas and/or ticks while us…

  • Does PetCareRx Offer Some Discounts and Promotions?

    At PetCareRx, they aim to offer medications, food and supplies at a great value every day. But to keep your pet healthy and happy,  PetCareRx has designed a number of other ways you can save even more with  PetCareRx! From time-to-time on select items, you may be able…

  • How to Contact PetCareRx?

    Toll Free: 1-800-844-1427 Fax: 1-866-204-6773CUSTOMER SERVICE HOURS Office Hours EST:* Monday — Friday: 9AM - 6PM Saturday: 9AM - 5PM Sunday: 9AM - 3PM

  • Is PetCareRx's Medication Fresh?

    Due to the large number of orders that process, your medication is always fresh, with a minimal amount of time spent on the shelf. This helps to ensure that your pet's medications are always at their most effective. All medications are stored under strict environmental controls…

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