I Forgot to Add a Card Message. What Can I Do?

If you find that there is an issue with your order such as forgetting to put a card message, or an address change please contact Florists.com immediately so they can resolve this problem before the delivery date. Submit a support ticket at www.florists.com/pages/customer-service for a faster response.

Related FAQ

  • What Does It Mean When My Order is Not Delivered On the Day Requested?

    When an order is not delivered the same day, there may be several reasons: Order was placed really late and the delivery truck already left in that zip code. Local florist did not have the proper items to fulfill your order properly. Florists.com doesn’t have any loca…

  • What Product Types are Available?

    Florist delivered items: These products are delivered within most areas of the United States. Items are arranged and fulfilled by local florists and available for same day delivery. Product IDs denoted with the prefix 'BF'.  Direct ship items: These are delivered via commo…

  • What Can I Do If I Am In a Zip Code Cut Off?

    A Zip-Code cut off is an area where Florists.com does not have a local florist to fulfill an order for a recipient. When there is a zip-code cut off, Florists.com provides customers with an option of ordering a “Direct Shipped” product. A “Direct Shipped” product is an arrangem…

  • What Happens After I Place an Order At Florists.com?

    Once you have placed an order at Florists.com, you should receive a confirmation email. Upon receiving the confirmation e-mail, you will also receive a delivery fulfillment email. The delivery fulfillment email indicates that your order was placed and the local florists now has…

  • How Can I Determine the Status Of My Order?

    The fastest way to determine the status of your order is to submit a support ticket at www.florists.com/pages/customer-service. You will then receive an email confirming your order status. 

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