I Got a Mail Saying My Order Has Been Dispatched. When Will It Be Delivered? What is My Courier Tracking Number?

Related FAQ

• The Product I Want to Return Was Bought On Discount. Will I Get Refunded the Full Amount?

  No. You will only receive the exact amount paid for the product.

• In Case I Return the Products, Will the COD Charges Be Credited Back?

  No. These are one time charges and are non-refundable.

• If I Return the Purchased Product Will the GST Amount Charged Be Refunded?

  Yes. If you return the product as per the returns policy then the applicable GST amount will also be refunded to your Zivame account in the form of ZCoins.

• The Amount Has Been Deducted From the Account But the Order Has Not Been Placed.

  This could be one the challenges faced when the transaction times out. However if the order is not successfully placed in Zivame's system, it will automatically return the amount to your bank within 7 working days.

• If I Cancel My Order Will the GST Amount Charged Be Refunded?

  Yes. If you cancel the order, the applicable GST amount will also be refunded to your Zivame account in the form of ZCoins.