I Had My Personal Transponder In My Vehicle, So Why Am I Being Billed?

Related FAQ

• How Do You Know That I Generated This Violation Or Toll?

  This notice was sent based upon information provided to Alamo Rent A Car, as the registered owner of the vehicle, from a municipality or toll road authority. The information - based on the date, time and vehicle - indicates that you were the renter.

• Am I Able to Request Miles Or Point Rewards After My Rental is Completed?

  Requests for rewards are permitted up to six months following the rental end date.

• What are the Age Requirements to Rent a Car In the Us Or Canada?

  The minimum age requirement to rent a vehicle with Alamo is 21 years of age, but there is a young driver surcharge for all customers renting a car under age 25. Car Rental under 21 is available in Michigan, New York State (info below), and for military personnel and government …

• Can You Send Me the Actual Violation Or Toll Notice?

  The letter Alamo Rent A Car sent you includes details about the date and time as well as the location of the incident. However, since Alamo Rent A Car typically receives only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets o…

• Why Am I Being Charged Now After My Rental Period Has Ended?

  Alamo Rent A Car depends on government and toll agencies for all information related to tolls and other violations. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer.Alamo Rent A Car's goal is to notify you so that you are al…