I Have a Pair Of Boots With a Waxed Canvas Panel That Has Begun to Show Some Marks On It. What Do I Do?

Related FAQ

• When Does HELM Process My Order?

  In most cases, HELM ships within 24 hours of the day of purchase. If you place your order after 1pm CST or on the weekend, your order will ship the next business day. Please note, your order will not ship until payment for the order has cleared.

• What Happens If I Spill Something On My Boots? What Can I Do?

  Boots can receive some of the hardest wear and tear out of all the things HELM's own. Your best bet is to protect your boots with a boot wax before the stains or spills occur. If your boots need to be cleaned, many water-based stains can be treated with saddle soap. When using …

• I Ride a Motorcycle Or Like to Skateboard In My HELM. What Can I Expect?

  It is up to you what you do in the boots but motorcycle riding and skateboarding will certainly speed up the time needed in between resoles. HELM boots are designed for a variety of activities but are not reinforced for extreme street use.

• I've Owned a Pair Of HELM for 2 Years and I Have an Issue With Them. What Do I Do?

  Boots are made to be worn and with that wear there are some expected repairs. When small issues related to wear occur, HELM recommends taking your HELM to a trusted cobbler who can aid you. If an issue - big or small -  occurs within the first two months of ownership, plea…

• I Work In a Wood Shop/welding Shop/machine Shop/the Forest. Can I Wear These to Work?

  Yes, you can certainly work in our boots, but do note that they aren’t built with steel toes, reinforced stitching, or other essentials that are needed to make them OSHA rated. HELM designs boots to be used both professionally and casually and customers send photos of themselve…