I Have a Question About My Dollartree.com Online Order. Who Can I Contact?

If you have a question about your DollarTree.com online order, please fill out a customer help form so that they may assist you.

If you need immediate help placing your order or paying for your order with an electronic check, you can reach Dollar Tree now at 1-877-530-TREE (8733).

Related FAQ

  • Does Dollar Tree Accept Coupons?

    Yes, Dollar Tree accepts coupons in their stores. Please visit Terms & Conditions page to view In-Store Coupon Acceptance Policy. At this time, Dollar Tree cannot accept coupons online.

  • When Shopping Online, is There a Minimum Quantity That Must Be Ordered?

    If you are ordering a product that is sold in individual units, you must order at least the minimum number of units specified for that product (the minimum number of units varies by product and not all products are sold in individual units). All products are also sold by the ca…

  • What Stores Can I Ship My Online Order to for Free?

    You can ship your order to any of our Dollar Tree stores in the United States. Dollar Tree has more than 6,300 stores nationwide, so just choose the store most convenient for you to pick up your order. Use Store Locator to find a store near you. 

  • Can I Resell the Items I Purchase From DollarTree.com?

    Yes. However, keep in mind that if you are purchasing products for resale, you understand and agree that it’s your responsibility not to alter or remove labeling, restrictions, or requirements that may be shown on the products and to warn customers in the event of any future pr…

  • How Do I Place an Order Online At DollarTree.com?

    First, find products you wish to purchase. There are several ways to find products online:  Use the top navigation on the site to find a particular product. Use the large search box on the top right side of any page to search for products. Once you find what you want,…

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