I Have Been Charged ₹88 On My Order. Why?

Related FAQ

• How Long are zCoins Valid?

  zCoins are valid for a year from the issued date.

• I Am Being Charged a GST Amount On My Order. What is GST?

  GST will have to borne/paid by the ultimate consumer of the product or service.Goods and services tax (GST) is an indirect tax applicable throughout India which replaced multiple cascading taxes levied by the central and state governments.It is a destination based tax on consum…

• Can I Get a Cash Refund Of Courier Charges In Case Of Self-shipment?

  No. Courier charges are only paid in the form of Zcoins and are non-refundable. Zcoins credited are valid for a year and can be redeemed against your next purchase.

• I Got an Error While Placing the Order. I’m Not Sure If the Order is Placed.

  For every successful order, you will receive an email and a SMS confirming the order. If in case the order was not placed successfully, Zivame requests you to place the order again.

• If I Cancel My Order Will the GST Amount Charged Be Refunded?

  Yes. If you cancel the order, the applicable GST amount will also be refunded to your Zivame account in the form of ZCoins.