I Have Ordered Via Advance Payment - Has Bob Shop Received My Payment?

As soon as Bob Shop receives your payment, your order will be shipped and you will be informed via email.

Related FAQ

  • Can I Have My Order Shipped to Another Address?

    You can have your order shipped to a different address. Please choose "different shipping address" in your order process and enter the address there. 

  • Is It Safe to Pay With Credit Card?

    Your credit card information is transmitted via SSL encoding system. Your data is absolutely safe with bobshop.

  • Can I Still Change My Order?

    Since it is not possible for you to change your order after it has been placed, Bob Shop would like to invite you to contact them via telephone or email. As long as your articles haven't been shipped, Bob Shop will be happy to consider your wishes.  Email: info@bobshop.com…

  • Credit Card Payment Doesn't Work - What Can I Do?

    Please check if all information given is correct and if your credit card is still valid. If payment is still not possible, please choose a different type of payment.

  • Who Will Deliver the Order?

    For delivery outside Germany Bob Shop will use DHL, DPD or FedEx. Express shipments will be shipped exclusivly with FedEx.

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