I Have Requested a Replacement, When Will I Receive It?
I Have Requested a Replacement, When Will I Receive It?
Once you have raised a replacement request, Mr Button will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the new order confirmation.
Ofcourse! mrbutton.in has “Customer first Policy”. Report your concern by getting in touch at wizards@mrbutton.in. Once the product passes the quality check, Mr Button would initiate the refund/replacement as per your choice.
Sit back and relax! Once your order is confirmed, Mr Button will share the order id and tracking details via E-mail/SMS. Click on TRACK ORDER to get real time status of your order.
To ensure smooth & safe delivery of your orders, we have tied up with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the delivery details via e-mail/SMS.
Replacement can be initiated only if the product is in stock. Unfortunately if the product is out of stock then refund is initiated after your confirmation.
Order verification is done by mrbutton.in for all cash on delivery orders. It is a backend process to ensure authenticity of the order placed and to make sure there is no inconvenience caused to the customer.