I Live Outside the EU - What Do I Need to Consider?

Before you place your order, please get information about the customs regulation for your country!

Possible taxes or customs duties must be borne by you and cannot be reimbursed by Bob Shop! Shipments to countries outside the EU are exempted from German VAT (19%). When choosing your delivery country, prices will automatically appear without VAT.

Related FAQ

  • Can I Have My Order Shipped to Another Address?

    You can have your order shipped to a different address. Please choose "different shipping address" in your order process and enter the address there. 

  • Has My Order Arrived At Bobshop Yet?

    After receiving your order, Bob Shop will send a confirmation email (order confirmation) detailing the exact order (items, type of payment you have chosen, address, etc.) with your order number.  After having received the order confirmation you can be sure that your order …

  • Can I Still Change My Order?

    Since it is not possible for you to change your order after it has been placed, Bob Shop would like to invite you to contact them via telephone or email. As long as your articles haven't been shipped, Bob Shop will be happy to consider your wishes.  Email: info@bobshop.com…

  • Credit Card Payment Doesn't Work - What Can I Do?

    Please check if all information given is correct and if your credit card is still valid. If payment is still not possible, please choose a different type of payment.

  • I Want to Pay Via Advance Payment - Where Do I Transfer the Amount To?

    Please transfer the amount to the following bank account:   Bank: Postbank Karlsruhe Recipient: Bike o'bello Radsportversand GmbH & Co. KG IBAN: DE77660100750134125758 BIC: PBNKDEFFXXX

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