When you place a pre-order order, you agree to pay a 50% non-refundable deposit. Your account is charged the non-refundable deposit once your order has been placed. When the item is ready to ship, Hello Kitty Sanrio will charge the remaining balance, including tax and ship…
Unfortunately, gift sets marked as "final sale" have the same policy as the sale items. Gift sets cannot be returned unless the included items are damaged. If any item(s) in the gift set are damaged, ALL items in the gift set must be returned with their original packaging for a…
Hello Kitty Sanrio's product line is constantly changing, thus making it difficult to get items that are older, as they’re no longer available. Check your nearest Sanrio store to see if they still have quantities available.
You place a pre-order by entering all your purchasing details as if you were ordering the item, but you won’t receive the item at this time. You will receive an email confirming your order, showing the deposit paid and the remaining balance to be paid upon shipping out your ord…