I Lost My Key to My Luggage. Can I Order a Replacement Key?

Related FAQ

• Can I Have My Luggage Repaired Outside Of the US?

  Yes! To locate a Service Center anywhere in the world, please visit contact page or call Canada: 1-800-265-4933 ext 237 (French Calls) Mexico: (01800) 904 89 00

• What is the Shipping Policy Of Hartmann?

  Once an order has been processed, Hartmann is not able to upgrade or change shipping methods. Hartmann is also unable to modify or cancel items on your order once it has been confirmed. Please note that Hartmann uses a variety of carriers for each shipping option, and will choo…

• What is Considered a Manufacturing Defect At Hartmann?

  If your warranty only covers manufacturing defects, it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airl…

• If My Product Was a Gift, How Would I, As the Gift Recipient, Receive Warranty Coverage?

  You should request the original receipt or gift receipt from the purchaser. A gift receipt is offered by many retailers. You can register your product and upload your receipt for future reference by visiting Product Registration page.

• Does Hartmann Offer International Shipping?

  At this time Hartmann does not offer international shipping.