I’m Looking for a Wine I Tried Elsewhere. Can Virgin Wines Get It for Me?

Related FAQ

• When Will My Credit Card Be Charged by Virgin Wines?

  When you place an order, Virgin Wines will authorize your credit card. An authorization does NOT charge your card, but some banks may hold the authorization for the purchase amount on a customer's card for 7-10 business days. This hold may appear on your statement as a “pending…

• I Have Received Different Wines From Those I Ordered. is This Correct?

  The vast majority of our wines are produced in very small quantities – sometimes just a few barrels. Virgin Wines will choose these wines simply because they taste better than mass-produced brands. The care you can lavish on a small batch is just that much greater. And it shows…

• What If I Cannot Be Home During Normal Business Hours to Receive My Wine Shipment?

  Since the signature of an adult 21 or older is required by law to receive a wine package, many of our customers have their wine shipments sent to their workplace. If you want to change your shipping address, please email Virgin Wines via secure form or call 1-866-426-0336, Mond…

• Can I Place an Order Without Creating an Account?

  Yes. Creating an account will allow you to: store shipping and payment information for use on future purchases, check the status of your orders and rate the wines you’ve received. If you prefer, you can place your order without registering by selecting the Guest option during c…

• Can I Ship Wine As a Gift?

  Absolutely, as long as the recipient is over 21 and resides in a state where Virgin Wines offers delivery. Just enter the recipient's address as the delivery address when you place your order and click “Yes” in the Gift Options section of checkout to indicate that the order is …