I'm Not Happy With My Order, What Can I Do?

If for any reason you are not happy with any products you have ordered from PetCareSupplies, when you receive them, send PetCareSupplies an email at customercare@PetCareSupplies.com or call PetCareSupplies Toll Free 1-800-788-2124 (9:00 AM to 6:00 PM Mon-Sat CST) to arrange return and refunds. Please do not ship them back or send "Return to Sender" until you have spoken to one of the representatives PetCareSupplies.

Related FAQ

  • How Much Does Postage and Shipping Cost?

    PetCareSupplies now offers FREE SHIPPING on all orders irrespective of size of your order.

  • How Can the Prices of PetCareSupplies Be So Cheap?

    PetCareSupplies.com sources product from Australia, UK and other countries outside the USA.  The manufacturers sell these products at a cheaper price outside the USA. Pet products are priced on what pet owners are able & willing to spend, and this is highest in the US.…

  • What is the Auto Order Of PetCareSupplies?

    Auto Order is a simple way that helps you place pet supplies you use most often for your pet when you need them. Your first order will be shipped immediately and the subsequent orders will be shipped as per the schedule you choose. You always have complete control of your shipm…

  • How Long Will My Order Take to Arrive?

    Most of the products of PetCareSupplies are shipped from outside the USA. More than 98% of their orders are shipped within one or two working days of the order being placed on their site.Actual delivery time to their customers varies and depends on processing time by the postal…

  • Is Shopping With PetCareSupplies Secure?

    Buying online from PetCareSupplies.com is safe and reliable. To ensure your payments are secure PetCareSupplies use the latest available 256 bit encryption technology (also known as SSL Technology).Your credit card details are never sent by email and they will never d…

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