I'm Wondering About My Shipping Status. Can I Track My Order?

Yes. You will need to know your order number to track any order. A track your order link is located at the bottom of each webpage. If you received a confirmation email, the tracking number will be listed there, or log into your accounts page and click the link under Purchases. If your recent order is not in the list, or if no information appears, please wait 24 hours and try again.

Related FAQ

  • How Long Will It Take to Ship My Order Internationally?

    Shipment arrivals depend on each country. UPS typically delivers within 10 business days.  Packages being sent to Japan are shipped via USPS and are typically delivered within 15 business days. 

  • How Can I Determine My Shipping Charge?

    The policy is to break even on shipping and handling charges.  Sierra Trading Post will base the cost on your total order amount. Typically, a higher order total equates to a heavier package.  Sierra Trading Post understand that there are some exceptions. Using this s…

  • Can I Commercially Resell Items I Buy From Sierra Trading Post?

    Resale Policy is as follows: Products are intended for sale to consumers for personal, family and household use only. Products are not intended for commercial resale by our customers Sierra Trading Post will reserve the right to limit quantities No Dealers, please

  • How Do I Use a Keycode?

    A keycode can be activated by either clicking through a DealFlyer email or by entering the code into the keycode box during the checkout process. If a keycode has already been activated on your order, the keycode box will state "promo entered".

  • How Do I Know If My Discount(s) Has Been Applied?

    During the checkout process, a list of the items in your online shopping cart will be displayed. If a discount is applied to an item you will see Discount Details near the item. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. This…

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