I Paid With My Credit / Debit Card, But Why Did I Get an Email From Paypal for Confirmation?

Related FAQ

• How Can I Make Changes to My Order?

  Simply email us at hello@casetify.com within 12 hours. Be sure to include your order number! If you would like to change your design, please also include the URL or name of the new design. Otherwise, if it is the device type, case type or color that you would like to adjust, pl…

• When I Proceed to Checkout, It Says “a Match Of the Shipping Address City, State, and Postal Code Failed.” What Should I Do?

  Please kindly make sure all information entered is 100% correct and there is no spelling mistake. Please also avoid short forms of City, and do not include the State information within the City input box. If the details are right but still the payment cannot be made, please con…

• Is Casetify's Frosty White Cases Transparent Or Crystal Clear?

  Casetify's cases in Frosty White are semi-transparent, but not crystal clear.

• How Can I Pay for My Orders?

  Click on PayPal or Credit Card upon checkout.

• I Want to Join the Casetify Artist Collection to Sell My Design. Who Do I Contact?

  Email Casetify at artists@casetify.com. Include your portfolio link and your social media accounts.