Newfrog.com adopts available high technology and encryption to protect every customer's Personal information online/offline. Personal Information is stored in a secure environment protected by a combination of physical and technical measure, only the specific staffs know the in…
Register email, Password (No any other body can get your password include our staffs, it is encrypted!)Nickname, IP address, the date and time, browser and operating system, the URL you request, your PayPal email, your PayPal shipping address; Other information if you want to s…
Yes, contact Customer Service (Email: sales2@newfrog.com) to make any changes to your shipping details. Keep in mind that an address can only be changed if the order has not yet shipped.
For exchanges, the processing time for the exchanged item will be between 3-6 business days, upon receiving your item back to NewFrog's warehouse, and depending on stock availability.
Usually your entire order will be shipped in one package. However, if your order includes products from manufacturers in different locations, multiple packages may ship to fulfill a single order.