I Placed an Order. Can I Add an Item?

Related FAQ

• How Do I Track My Jeulia Order?

  Jeulia will inform you via an email once your order is shipped out. Log into your account, then you can find the shipping by these steps "My Orders->View Details->Track". Also you can send an email to ask about shipping.

• How Much Does Jeulia's Charge for Shipping?

  Jeulia provides free shipping worldwide, Standard Shipping fee and Express Shipping fee depends on the country and total weight of items in your order. Usually the standard shipping fee is US&8.00 and the express shipping fee is US$15.00.

• Are There Any Additional Fee Involved In International Shipping?

  In some cases, there will be VAT or custom duties levied by your destination country. The recipient must pay additional charges for custom duties or taxes. Custom duties and taxes vary from country to country.

• Will My Entire Orders Be Shipped In One Package?

  Usually your entire order will be shipped in one package. However, if your order includes products from manufacturers in different locations, multiple packages may ship to fulfill a single order.

• What If My Order Arrives Incomplete, Incorrect, Damaged Or Defective?

  Your happiness is the priority. In these special circumstances, please contact Jeulia at service@jeulia.com for a quick response and assistance.