I Received My Shipping Confirmation Email, But the Tracking Number Does Not Work. Did My Order Ship?

Related FAQ

• Can I Trust the Authenticity Of the Products?

  100% you can.  SmartBuyGlasses guarantees that all products are the real deal. SmartBuyGlasses will work directly with the manufacturers and distributors of each brand to be sure of it. SmartBuyGlasses also offers 2 years warranty on all eyewear and 100 days to return your…

• What are the Payment Methods?

  All major credit cards through secure Global Collect and PayPal e-commerce banking platforms are accepted. Find more about the banking platforms from the footer. What SmartBuyGlasses doesn’t accept:  Payments upon the arrival of your order or payments in installments …

• How Do I Find My Eyewear Size?

  There are a few different ways to find this piece of information. The easiest way is to check the size that is printed on the inside of your current frames. SmartBuyGlasses has also created an online virtual 3D system where you can virtually 'try out' a broad variety of th…

• How Will I Know When My Order Has Been Shipped By SmartBuyGlasses?

  As soon as SmartBuyGlasses ships your order they send you an email to let you know. It contains all the courier tracking details so you can track your parcel right to your doorstep any time of the day or night. 

• What are the Health Rebate Terms and Conditions?

  Claim your health rebate for 35% off your prescription lenses before the year is up! Get your Frames and Lenses from just $29.95, with FREE shipping and free 1.5 index lenses! Terms and Conditions: Free basic lenses without protective coatings available with prescriptions…