I Received the Wrong Product, Can I Return It?

If your online order is not as expected, contact MAC Cosmetics at 1.800.588.0070 for assistance.

Related FAQ

  • What Forms Of Payment Can I Use?

    For online orders shipped within the United States, the following Credit Cards are accepted: American Express, Discover, MasterCard and Visa. MAC Cosmetics also accepts PayPal and Gift Cards and eGift Cards purchased from M•A•C freestanding retail stores in the United States, P…

  • My Item Arrived Damaged. What Should I Do?

    If you received damaged merchandise, please retain the box, packaging and all contents, and contact MAC Cosmetics as soon as possible at 1.800.588.0070 for assistance.

  • How Can I Book a Bridal Or Private Appointment?

    M·A·C Cosmetics offers makeup consultations at all of the M·A·C counter locations. Consultations offer you the opportunity to work directly with the highly trained M·A·C Artists.

  • How Can I Book a Makeup Appointment?

    MAC Cosmetics would love to do your makeup! Appointments are booked individually by store so select a location and call directly for scheduling and costs.

  • How Do I Change Or Cancel My Order At MAC Cosmetics?

    Contact MAC Cosmetics within one hour of placing your order via our 24/7 toll-free number, 1.800.588.0070, and MAC Cosmetics will do our best to accommodate your request.

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