I Received the Wrong Product, What Do I Do?

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Related FAQ

  • What is the Shipping Policy Of CompAndSave.com?

    CompAndSave.com offers free shipping on US Contiguous orders over $50, otherwise $3.99 flat-rate shipping provides $3.99 flat-rate shipping.

  • What is the Payment Policy Of CompAndSave.com?

    CompAndSave.com accepts major credit cards (MasterCard, Visa, American Express and Discover), e-checks and Paypal only. All of their credit card and e-check transactions will be processed by Authorize.Net, a trusted credit card processor. For security purposes, CompAndSave.com …

  • What If I'm Not Satisfied With My Product?

    CompAndSave.com offers full refunds on non-OEM products within 10 days if you are not 100% satisfied with your purchase at CompAndSave.com. Need to return ink or toner after 10 days? No problem—CompAndSave.com will replace the cartridge, issue a refund, or offer store credit up…

  • Will CompAndSave.com Collect Sales Tax From Me?

    No sales tax will be charged on your order unless it is shipped within California. Effective Jan 1, 2017, the CA sales tax rate is 7.25% except within Alameda County (9.25%). Orders shipped to the California cities of Albany, Hayward, San Leandro and Union City will be charged …

  • When Will I Get the Items?

    CompAndSave.com normally ships your order within 24 hours unless the item has been stated as special or back order. CompAndSave.com will email the tracking number to you right after your order is shipped. The tracking number will let you know the estimated delivery date and oth…

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