I Want to Contact You By Telephone for Information About My Current Order. What Do I Do?

To contact Tyres Pneus Online, you can use the non-premium phone number which appears on the invoice (above the invoice number) which was sent to you by email and which can also be found in your online account.

If this number does not appear in the indicated position on your invoice, please let Tyres Pneus Online know by email and customer service department will contact you.

Related FAQ

  • Are the Tyres Displayed On the Site In Stock?

    All tyres displayed on the site are in stock. If the chosen tyres are not displayed, it means they are not available.

  • Is It Possible to Know the Production Year(DOT) Of the Tyres Shipped With My Order?

    Pneus Online guarantees to its customers that it will not offer for sale on its Web site tyres which are more than 3 years old. All tyres are new and of recent manufacture. However, Pneus Online cannot select a tyre with a specific manufacturing date for a particular order…

  • How Do I Track My Tyres Pneus Online Order?

    The tracking of your parcel is available in your online acccount , 48 hours after it has been shipped. If the tracking does not appear in this time range, please contact Tyres Pneus Online by phone or by means of contact form and do not forget to indicate your order number…

  • Do I Have to Do Adjustments After the Fitting?

    There is no adjustment needed after fitting. But  Tyres Pneus Online will advice you to check the geometry of the car regularly. 

  • Is the Delivery Time Guaranteed?

    The delivery time ranges from three (3) to five (5) business days and is given as an estimate only. Consequently, Tyres Pneus Online has no liability in respect of later delivery which can in no way result in rebates or cancellation of current orders.The delivery time is specif…

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