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Related FAQ

• I’ve Placed an Order, But It Says "on Hold" When I Check Its Status. What’s Wrong?

  Your order was found to be incomplete because a Backplate was checkout in the order but no previous purchase record of Metaluxe / Bezel Bold could be found from your account.Your shipping address has no street number or suite number, or potentially incomplete.The photo(s) used …

• Is Casetify Phone Cases Hard Or Soft?

  Casetify cases are made of polycarbonate with a fixed shape and is a hard material, and not a soft rubber or silicon. Please visit here for more specs!

• Which Cases Can I Customize?

  Please check the full list here. Not seeing the device you have? Be sure to sign up for our newsletter and stay tuned to our social medias!

• Is Casetify's Frosty White Cases Transparent Or Crystal Clear?

  Casetify's cases in Frosty White are semi-transparent, but not crystal clear.

• How Do I Purchase a Gift Card?

  Check out the Casetify Virtual Gift Card section.