I Was Asked to Pay an Excess Amount By the Logistics Company. What Should I Do?

Related FAQ

• Can I Change the Delivery Address After I’ve Placed My Order?

  Yes, you can. However, it must be changed before your order is confirmed. Please note that you will only be able to change the address if the logistics partners can deliver to the revised address.

• When I’m Returning a Product, Do I Have to Return the Free Gift That I Got With It As Well?

  Yes. Any freebies/gifts that you received will need to be returned along with the original product.

• How Quickly Can I Get My Order Delivered?

  This depends on the delivery option selected by you. If you have chosen the standard delivery option, your order will arrive in 3-6 business days; if you have selected the express delivery option, it will take 1-2 business days.

• Why Did I Receive Only Part Of My Order?

  This could be because: a) you have a single order with many items that could have been shipped separately; b) you only have a single item order.

• I Want to Know Where My Package Is. How Can I Track My Order?

  You can track your order through the My Orders section in the My Account section whenever you like. Simply select the order you want to track and check its status. You may track your order even if you aren’t signed in - just click on the Track Orders tab on the Tata CLiQ homepa…