I Was Unsuccessful Placing an Order On Your Site. Why Has My Credit Card Been Charged?
I Was Unsuccessful Placing an Order On Your Site. Why Has My Credit Card Been Charged?
If your orders were not successful your credit card will not be charged. Any transactions reflected on your account are authorizations only and will automatically disappear withing a few days depending on your bank’s procedures.
The standard size for rings on Jewelry.com's site is a 7, but Jewelry.com does have other sizes available on select pieces which will then appear in a drop-down selector. If you do not find the size you need and would like the ring sized to fit, Jewelry.com recommends you consu…
You will be given the option to add a custom gift message to your packing slip at checkout. At this time Jewelry.com does not offer gift cards, however Jewelry.com hopes to make them available in the future.
If the information that you are looking for about an item is not included in the description on Jewelry.com's website, you can submit a request through email or on the phone. Jewelry.com will do our best to accommodate your request as soon as possible, usually within the same d…
You may request a return authorization through Jewelry.com's website. You can also make your request by emailing service@jewelry.com or calling Jewelry.com at 1-800-243-0459.
An order confirmation email is system generated and automatically sent out once your order is approved. If you did not receive your email, please contact customer service and they will forward a copy to your confirmed email address.