I Would Like to Return What I Ordered, What Should I Do?

While Sofamania believe that their products are amazing, in taste there's nothing written and you have 30 days (from delivery date) to return your item and get a full refund. Have in mind that to make this effective, they must receive the item(s) in its original packaging/box only, after which your refund will be processed. A 20% return processing fee will be deducted from your refund. 

Related FAQ

  • What Should I Do If My Order Contains More Than One Item?

    Bulky items will likely leave and therefore delivered at the same time. Small items may be taken by a different carrier, creating an eventual latency on delivering your complete order. You will still be provided with the necessary information to track your packages. Should an i…

  • What's the Warranty Information Of Sofamania?

    All of products have a 30-day warranty policy from the moment they are delivered. Should you need to claim warranty on any of your products, you should contact Customer Support at 1-800-564-0739 and/or info@sofamania.com

  • I Want to Change My Address, What Should I Do?

    Sofamania moves fast when it comes to prepare orders and ship them. If you need to do a sudden change of address contact Customer Support at 1-800-564-0739 and/or info@sofamania.com at your earliest convenience. By 5:00 PM (PST) most orders from the day will likely be on their …

  • What Should I Do With OLD Furniture?

    Depending on the condition of it (or them), you should considering making a donation to local foundations/non profits that may find a good use of your item(s). If their condition is somewhat embarrassing to donate, then make sure to contact your local "Bulky Item Pick Up" (this…

  • Delivery Taking Longer Than Expected, Why?

    It is definitely not normal, unless weather is playing some tricks on the road. You should track your order and eventually contact the delivery partner Sofamania. You can also contact their Customer Support at 1-800-564-0739 and/or info@sofamania.com.

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