If Customs Duties are Incurred, Who is Responsible for Them?

Related FAQ

• If My Items are Detained By Customs, Who is Responsible for Clearance Of the Items?

  If the items are detained by Customs, the buyer is responsible for clearance of the items.

• Can My Order Refund Be Issued Directly Into My T Wallet?

  Yes. If you receive a payment refund, you may request to have the refund issued into your T wallet. The new balance of your T wallet can then be used for shopping other items.

• When Will I Receive My Items After I Place an Order?

  The duration depends on the shipping method and the destination country. Delivery times vary based on the shipping method used. If the package cannot be delivered on time due to war, flood, typhoon, storm, earthquake, severe weather conditions, or any other situation which cann…

• How Do I Know If My Items Have Been Shipped Or Not?

  When your items have been dispatched, TwinkleDeals will send a notification email to your registered email address. The tracking number is normally available within the next few days of dispatch and TwinkleDeals will update the tracking information on your account.

• Is There Anything I Need to Do When I First Enter My T Wallet Account?

  Yes. In order to ensure the security of your account, you must set up your secure transaction password first.